Thuraya SatSleeve: Bringing satellite connectivity to your iPhone
Thuraya SatSleeve is the world's first satellite adaptor for the iPhone, providing you with easy and affordable access to mobile communication services delivered over Thuraya’s powerful satellite network. Insert your iPhone into the SatSleeve to stay connected through phone calls and SMS via satellite mode - and put the entire world within reach.
Compatibility with the iPhone
With Thuraya SatSleeve, you can add a reliable satellite connection wherever you go, enabling you to stay connected with the device you are most familiar with. The SatSleeve app can be downloaded from the Apple App store.
Simply insert your iPhone for full walk-and-talk capability in satellite mode. Available in 12 different languages, the SatSleeve app allows you to easily integrate your iPhone contacts when making satellite calls and SMS.
Extended battery life for your iPhone
Acting as a backup battery for the iPhone, Thuraya SatSleeve enables you to operate for longer periods of time without worrying about power running out.
Enhanced safety features
Thuraya SatSleeve comes with a dedicated Emergency Call button for users to make a voice call to a predefined number during emergency situations, even without the iPhone docked.
Supported by a powerful satellite network
Thuraya’s robust and extensive satellite network covers more than 140 countries and two-thirds of the globe. And with the High Penetration Alerting (HPA) capability, Thuraya SatSleeve enables you to receive calls even if the satellite antenna is retracted.
1.Which iPhone models can be used with the Thuraya SatSleeve?
The Thuraya SatSleeve is currently compatible with iPhone 4, 4S, 5, 5S and Samsung Galaxy S4.
2.What network does the SatSleeve run on?
The Thuraya SatSleeve works in satellite mode throughout the whole coverage area of the Thuraya satellites which cover two thirds of the globe (140 countries).The Thuraya SatSleeve works in satellite mode throughout the whole coverage area of the Thuraya satellites which cover two thirds of the globe (140 countries).
3.What are the dimensions and weight of the SatSleeve?
The dimensions of SatSleeve’s main unit is138 x 69 x 18 mm (h x w x d) and weighs 172g.
The adaptor that holds the iPhone measures 138 x 69 x 12 mm (h x w x d) and weighs 27g.
4.What is included in the SatSleeve package?
The package contains the SatSleeve’s main unit, the adapter to dock the iPhone, a battery, travel charger (with four adapters for EU, UK, CN/JP, AUS), USB cable, user manual in 14 languages and a warranty card.
5.Does the SatSleeve have its own microphone and speaker?
Yes, the SatSleeve has its own microphone and speaker.
6.How long does the battery last?
The SatSleeve’s standby time is up to 48 hours and the talk time is up to four hours.
7.How long does it take to charge the SatSleeve?
It takes approximately 2 hours and 30 minutes to charge an empty SatSleeve.
8.How to know when the battery of the SatSleeve is fully charged without having the iPhone App open?
The LED on the SatSleeve will turn from red to blue.
9.After switching the battery charging switch repeatedly, the SatSleeve’s battery went from 3 bars to 1 bar. Why is that?
Using the battery switch repeatedly drains the battery rapidly.
10.Where can I download the SatSleeve App?
The SatSleeve App can be downloaded for free from Apple iTunes.
11.Which languages does the App support?
The SatSleeve App supports the following languages: Arabic, Bahasa Indonesia, Chinese (Simplified), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish.
12.How do I change the language of the SatSleeve App?
The language of the App changes when the language of the iPhone is changed.
13.Which services can I use in satellite mode?
With the SatSleeve you can use your iPhone to make and receive calls as well as send and receive text messages satellite mode.
14.What is an Info Message?
An Info Message or Cell Broadcast is a network service that provides certain types of information via SMS in a specific region. Please note that this service is currently not available in the Thuraya network.
15.I’m connected to the Thuraya network but the GPS icon in the status bar keeps on flashing. What does it mean?
If the GPS icon flashes, it indicates that the unit does not have a “GPS-fix” (ie, the unit could not receive the GPS position from the GPS satellites). To rectify this, you need to move to a place with an unobstructed view of the sky that will allow the SatSleeve to receive the GPS position.
16.How can I receive calls when the iPhone is not docked and paired?
The main unit of the SatSleeve has a vibration alert to indicate incoming calls. You can accept incoming calls using the SOS button and you can even make a call without your iPhone docked in the SatSleeve because the main unit has a microphone and speaker. To end any calls, press the emergency button again.
17.How can I receive incoming calls when the iPhone is docked and paired but the App is not open?
The main unit of the SatSleeve will have a vibration alert to indicate incoming calls. All you have to do is open the App and then accept the call.
18.What happens if I am on a satellite call and there is an incoming GSM call?
When this happens, your satellite call will be disconnected.
19.Do I have to pair the SatSleeve with the iPhone every time I switch them on?
Normally the units have only to be paired one time, then the units will pair automatically the next time.
20.Can I connect multiple iPhones to the SatSleeve in parallel?
No, only one unit can be paired.